themomoapp

Privacy Policy

Last Updated: 4/6/2025

Welcome to themomoapp. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, “the Platform”). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Platform.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.

1. Collection of Your Information

We may collect information about you in a variety of ways:

1.1 Personal Data

Personally identifiable information that you voluntarily provide when registering or using our Platform:

  • First and last name
  • Email address
  • Phone number
  • Date of birth
  • Billing and payment information
  • Cryptocurrency wallet addresses
  • Profile pictures and biographical information
  • Social media handles and links

1.2 Derivative Data

Information our servers automatically collect when you access the Platform:

  • IP address
  • Browser type
  • Operating system
  • Access times
  • Pages viewed
  • Links clicked
  • Device information (model, carrier, etc.)

1.3 Location Data

With your consent, we collect and process information about your location to enhance your event discovery experience and provide location-specific features. Specifically, we use location data to:

  • Show you nearby events within your preferred radius
  • Provide turn-by-turn directions to event venues
  • Enable location-based check-ins at events
  • Send notifications about events happening near you (only when you opt-in)

We collect this information through:

  • GPS (when you enable precise location services)
  • IP address (for approximate location)
  • Wifi access points (to improve location accuracy indoors)
  • Cell towers (for general area location)
  • Bluetooth beacons (only during event check-ins)

You can control location permissions through your device settings at any time. Disabling location services may limit some app features but won't affect core functionality.

1.4 Device Permissions

Our app requests the following permissions with specific purposes:

  • Camera: Used only for scanning QR codes at event check-ins and uploading profile pictures. We never access your camera without explicit action from you.
  • Photo Library: Accessed only when you choose to:
    • Upload images for your profile
    • Create posts with photos
    • Set up brand profiles with images
    • Create activities with visual content
    • Submit event-related content
    We don't scan or analyze your personal photos.
  • Notifications: Used to send you important updates about:
    • Your tickets and upcoming events
    • Nearby events you might be interested in
    • Other users' interactions with your content or profile
    • Direct messages and chat notifications
    You can customize notification preferences in settings.

1.4 User Content

Content you generate, share, or upload to the Platform:

  • Photos and videos
  • Comments and messages
  • Event descriptions and details
  • Reviews and ratings
  • Social media posts and interactions

2. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Platform to:

  • Create and manage your account
  • Process event tickets and payments
  • Facilitate event check-ins and NFT distribution
  • Provide event recommendations based on your interests and location
  • Enable social features and community interactions
  • Send you marketing and promotional communications (with your consent)
  • Respond to customer service and support requests
  • Monitor and analyze usage patterns and trends
  • Protect against unauthorized access and fraud
  • Comply with legal obligations

3. Disclosure of Your Information

We may share information we have collected about you in certain situations:

3.1 Third-Party Service Providers

  • Razorpay (payment processing)
  • Cloud storage providers
  • Analytics services
  • Email marketing services
  • Customer support services
  • Blockchain networks (for NFT distribution)

3.2 Event Organizers

When you register for an event, we share necessary attendance information with event organizers, including:

  • Name
  • Email address
  • Ticket type
  • Check-in status

4. Security of Your Information

The Platform is provided “as is” without warranties of any kind. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

8. India-Specific Provisions

8.1 Compliance with Indian Laws

This privacy policy complies with applicable Indian laws, including:

  • Information Technology Act, 2000
  • Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
  • Reserve Bank of Indias Guidelines on Regulation of Payment Aggregators and Payment Gateways
  • Consumer Protection Act, 2019

8.2 Payment Processing in India

For users in India, payment processing is handled by Razorpay, a licensed payment aggregator regulated by the Reserve Bank of India. All payment data is processed in accordance with RBI guidelines and stored securely within India as per applicable regulations.

8.5 Sensitive Personal Information

As per Indian law, we treat the following information as sensitive personal data:

  • Passwords
  • Financial information (bank account, credit card, debit card, or other payment instrument details)
  • Physical, physiological and mental health condition
  • Sexual orientation
  • Biometric information

This information is collected only when necessary and with your explicit consent, except where such consent is not required under law.

8.6 User Rights under Indian Law

Users in India have the right to:

  • Request confirmation of whether their personal data is being processed
  • Access their personal data
  • Correct inaccurate or incomplete personal data
  • Withdraw previously given consent
  • File complaints with relevant authorities

5. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:
Email: privacy@themomoapp.com
Address: [Your Company Address]